Why Choose Netcom
Why choose Netcom?
ISP or the (Internet Service Provider) selection is the most vital decision that you need to make these days. But this decision can also get confusing and tough for you when you have so many ISPs before you to select. So, the best thing that as a potential internet user you can do is that you need to evaluate the selected ones properly and this might help you to take the right decision. And when you want to choose the best ISP, this is the benefits that Netcom can offer you listed below.
Direct deal with Telefonica and locally based in the Canary Islands
Since Netcom have a unique direct deal with Telefonica(we are not just another agent) all our lines are also considered business lines which means higher priority for our clients in terms of service, we are locally based in the Canary Islands, this direct deal also means that all your private information for example bank details etc stays with us and the invoicing comes directly from our Netcom office in Puerto Rico/Gran Canaria.
Thanks to our direct deal with Telefonica we can offer services in all the canary islands and also the rest of Spain
International Support & High Service Level
We offer multilanguage international support to the clients speaking their own language along with hassle free, fast and reliable internet connection. Once you choose us as your ISP, you will have ample support.
No matter what sort of problem you have, you can call us just any time and we will be right there to bring the best possible solution for you.
Our customers’ queries are attended and answered in a very professional manner and instantly.
Netcom offers both the wireless and wired internet connection in all our solutions. We strive hard to bring a super fast internet connection for you to an affordable price.
Home Visits
Many ISPs are not able to do homevisits if the client really needs help, but that´s a service that Netcom can provide(in gran canaria), many clients and especially owners that is renting out their house/apartment appreciate that we can provide this service for our clients, it can be anything from connecting to the wifi, connecting chromecast, apple-tv or iptv-box etc.
Price strategy
Same Service=Same price for everyone
Some ISPs is making "fantastic offers" by letting their old longtime loyal customers pay a much higher price to sponsor their campaign of getting new clients offering for exactly the same service a much lower price, we at Netcom is NOT doing like this, because we don´t think it´s fair that our old clients are paying for us to getting new ones.
Instead we have actually lowered our price for some of our oldest clients and will continue doing so with also an economic responsability in mind, we have hardly ever raised a price and we beleive more in good service and a more personal treatment of our clients, we use to say that the difference between us and the absolut cheapest ISP is maybe a pizza or 1-2 drinks a month, if you value really good service/local support in your own language which is exclusively for our Netcom clients, we are here to help you always...
Means of payment
If you don´t have a Spanish bank account don´t worry, we have several ways of doing payment including cards, transfers, payment links etc. We can always find a solution.
Other services/Products
Besides internet we also provide printers, televisions, computers, mobile phones, tablets etc to our clients.
We wish you welcome to join us at Netcom and feel free to contact us if you have any further questions...
ISP or the (Internet Service Provider) selection is the most vital decision that you need to make these days. But this decision can also get confusing and tough for you when you have so many ISPs before you to select. So, the best thing that as a potential internet user you can do is that you need to evaluate the selected ones properly and this might help you to take the right decision. And when you want to choose the best ISP, this is the benefits that Netcom can offer you listed below.
Direct deal with Telefonica and locally based in the Canary Islands
Since Netcom have a unique direct deal with Telefonica(we are not just another agent) all our lines are also considered business lines which means higher priority for our clients in terms of service, we are locally based in the Canary Islands, this direct deal also means that all your private information for example bank details etc stays with us and the invoicing comes directly from our Netcom office in Puerto Rico/Gran Canaria.
Thanks to our direct deal with Telefonica we can offer services in all the canary islands and also the rest of Spain
International Support & High Service Level
We offer multilanguage international support to the clients speaking their own language along with hassle free, fast and reliable internet connection. Once you choose us as your ISP, you will have ample support.
No matter what sort of problem you have, you can call us just any time and we will be right there to bring the best possible solution for you.
Our customers’ queries are attended and answered in a very professional manner and instantly.
Netcom offers both the wireless and wired internet connection in all our solutions. We strive hard to bring a super fast internet connection for you to an affordable price.
Home Visits
Many ISPs are not able to do homevisits if the client really needs help, but that´s a service that Netcom can provide(in gran canaria), many clients and especially owners that is renting out their house/apartment appreciate that we can provide this service for our clients, it can be anything from connecting to the wifi, connecting chromecast, apple-tv or iptv-box etc.
Price strategy
Same Service=Same price for everyone
Some ISPs is making "fantastic offers" by letting their old longtime loyal customers pay a much higher price to sponsor their campaign of getting new clients offering for exactly the same service a much lower price, we at Netcom is NOT doing like this, because we don´t think it´s fair that our old clients are paying for us to getting new ones.
Instead we have actually lowered our price for some of our oldest clients and will continue doing so with also an economic responsability in mind, we have hardly ever raised a price and we beleive more in good service and a more personal treatment of our clients, we use to say that the difference between us and the absolut cheapest ISP is maybe a pizza or 1-2 drinks a month, if you value really good service/local support in your own language which is exclusively for our Netcom clients, we are here to help you always...
Means of payment
If you don´t have a Spanish bank account don´t worry, we have several ways of doing payment including cards, transfers, payment links etc. We can always find a solution.
Other services/Products
Besides internet we also provide printers, televisions, computers, mobile phones, tablets etc to our clients.
We wish you welcome to join us at Netcom and feel free to contact us if you have any further questions...